1 WHAT TO PRINT ADMISSION LETTER (100 Level) Successfully submitted PERSONAL DATA PAGE (This does not have your student type) Successfully submitted COURSE REGISTRATION Payment detail page for BURSARY CLEARANCE   2 BURSARY ACCOUNT NUMBER DOES NOT SHOW IN SEARCH Try searching with your surname or first name rather than both. Contact Help Desk   3 INVALID MATRIC NUMBER ON LOGIN Ensure that you are using the right bursary account number Check that you have the correct bursary account number then fill your personal data again. If your bursary number has only two zero’s before the last number (001) please add a third (0001) Contact Help Desk   4 BEING RETURNED TO PERSONAL DATA PAGE Ensure that you are using the right bursary account number Check that you have the correct bursary account number then fill your personal data again. If your bursary number has only two zero’s before the last number (001) please add a third (0001) Contact Help Desk   5 PAYMENT PAGE GIVING FEES NOT SET Ignore 50% Payment and please use 1st Semester or 100% Payment to pay for this semester   6 INTERSWITCH REPORTS INSUFFICIENT BALANCE ON ATM CARD TO PAY FEES Check that you have enough on your card for the student type chosen Confirm that you have not made other payments through receipts Check balance on card if you have tried repeatedly Contact Help Desk   7 NOT FINDING APPROPRIATE STUDENT TYPE OPTION e.g Full Session, 100% There is no Full Session payment online for 100 Level, please submit your cash card to Dr Akin Olaolu (Chiemela Ikonne Lecture Theartre) to balance for Full session after you have made appropriate payment online Instead of 100% payment look for 1st Semester which refers to the same payment Please search properly as most options are scattered   8 INCORRECT BURSARY CLEARANCE Go back online log on to payment page go to payment detail and print out the right bursary clearance. For credit or Payment plan students you will need to first edit your student type in personal data page before proceeding as above. Contact Help Desk   9 CREDIT STUDENT PRINTED ON BURSARY CLEARANCE Ensure that your bursary clearance is ready for you online first. You will need to first edit your student type in personal data page before proceeding as above. Contact Help Desk   10 CREDIT STUDENT BURSARY CLEARANCE Please ensure that your bursary clearance is ready, check notice boards.   11 MEAL OPTION MISSING FROM PERSONAL DATA PRINT OUT The personal data page is not suppose to contain your meal option please print bursary clearance Edit personal data page then go back to payment detail page Contact Help Desk   12 USING CARD AS WELL AS RECEIPT FOR PAYMENT Please ensure that you have enough to pay for options online, if other payments have been made through receipts and your cash card does not have enough balance PLEASE record your receipt and submit your cash card to Dr Akin Olaolu (Chiemela Ikonne Lecture Theartre) to credit your account with its balance.   13 SPECIAL DEVELOPMENT LEVY ON CASH CARD Please submit your cash card to Dr Akin Olaolu to credit your account with the balance   14 FEMALE/MALE MISTAKE ON ADMISSION CONFIRMATION Lodge complaint with Help Desk and proceed with registration, it shall be corrected in time   15 ANOTHER PERSON'S PICTURE IN PERSONAL DATA PAGE Edit personal data and re-upload your picture till its right.   16 NO CONFIRMATION OF ADMISSION LETTER Ensure you enter your correct matric number Try searching with your surname or first name rather than both. Contact Help Desk   17 WEB SCRIPT APPEARING ON ANY PAGE Contact Help Desk   18 BEING TAKEN TO RETURNING STUDENTS PAGE AFTER FILLING PERSONAL DATA Re-login in New Students page Ensure that you are using the right bursary account number Check that you have the correct bursary number then fill personal data again. If your bursary account number has only two zero’s before the last number (001) please add a third zero (0001) Contact Help Desk   19 WRONG SPELLING OR MISSING NAME FROM LIST OF ADMITTED STUDENTS Contact Registry ( Mr. Abdul)